Why don’t people return their shopping carts?

The short answer is they’re lazy and entitled. 😁

But they have so many seemingly legitimate excuses!

Why Don’t People Return Their Shopping Carts? A (Somewhat) Scientific Investigation [Behavioral Scientist] – “I watched a total of 564 encounters between Cart Narcs and cart abandoners. These don’t represent a perfectly random sample of interactions, but together they capture a broad cross-section of everyday behavior. (And, as far as I know, it’s the largest archive of shopping cart behavior available.) Most interactions begin the same way: Someone leaves their cart and a Cart Narc requests they return it. At this point I documented what happened next, transcribing parking lot reactions word for unhinged word. To be clear, this was not a quick process. I spent dozens of weekend hours hunched over my computer pausing and replaying YouTube videos. People in my life called this “concerning” and a “waste of time.” I called it research.”